Repatriation Services
RETURNING SOMEONE HOME

Families face a very difficult process when someone dies away from home, whether overseas or interstate. Not only are they faced with the tragic loss of someone important to them, they need to arrange a funeral away from their familiar surroundings. They also face the need to transport their loved one home.

This can be a very daunting task, dealing with travel insurers, consulates and airlines, not to mention the intricate legal requirements surrounding the process.

The Gold Coast in particular and Queensland in general are among the world’s premier tourist destinations. The beauty of our coastline and climate mean that people are eager to travel, study, work and retire here.

Brisbane Discount Funerals has a special dedication and responsibility to the important and sometimes complicated task of the careful shipment of human remains to countries all over the world and to different States within Australia. We have assisted many families to return their loved ones home to most countries of the world.

We have chosen to specialise in this area because we believe we have a unique level of experience and understanding of the processes involved.

Most travel insurance policies contain a specific clause stating that in the event of someone dying abroad the insurance company will cover the cost of returning their body home. Our company liaises with many travel assist organisations, such as World Care, that specialise in the protection of the traveller.

CONSIGNEE

In order to facilitate safe arrival of the deceased at their destination, the funeral director will need details of the consignee, which is the term for the person who is responsible to take the person into their care on arrival in the home country. The funeral director must have the name, address and international phone and fax numbers of the consignee before a booking can be made for air carriage. This is for one reason only and that is the precious nature of the cargo, which needs specific care and attention on arrival at its destination.

SO WHAT HAPPENS NEXT?

As when any person dies, the first priority is to transfer the person to a place of safety and care until the appropriate relatives can be advised, and their specific instructions obtained. Once these instructions are clear (and they may come from the family, the travel insurer, or possibly even the consulate of their country of origin) the death must be registered in the normal manner. Only when the local Registrar of Births, Deaths, and Marriages has been advised of the death and the intention to remove the person from Australia can the process start.

CONSULATES

Instruction on a number of issues must be sought from the Consul of the particular country -

Their specific requirements for sealing and shipment to their country.

Some countries require a permit for the deceased to travel (not unlike a visa); and

Assistance with translating all relevant documents so that the receiving funeral director and local authorities can understand the documentation when the deceased arrives home.

CARE OF THE DECEASED, SECURING AND SEALING THE CASKET

The first rule of air travel is that the deceased must be embalmed. This preservative treatment of the deceased is designed to alleviate the need to keep them in a cooled environment. This procedure preserves their condition until they arrive home and ensures the safety of the staff that handle the casket at various stages of the journey.

On most occasions and to most countries of the world, the deceased person must be placed in an inner metal container prior to be being placed in the coffin/casket of choice, which is then wrapped for its protection and safety during air transit and identified properly with the name of the consignee and the destination.

CAN YOU TRAVEL WITH YOUR LOVED ONE?

The staff of Brisbane Discount Funerals realise that on most occasions it is the desire of the family to travel with their loved one. On every occasion we will seek to book the family on the same flight home as the person who has died. At the very least, we do our best to book the family together on the flight home so they have the comfort of each other’s support. This is not always easy at short notice. We offer you our every effort, using our contacts in the travel industry, towards achieving this.

Although sending a loved one within Australia is not as complicated as arranging an overseas transfer, it is also one of our great strengths. This can be done in a number of ways, usually by air carriage but also by road transport. Road transport is generally used over shorter distances. Air travel is far quicker and more efficient for greater distances.

Recently we have added another option that is available in some cases.

If the funeral is to be held in Sydney, Melbourne, most of country New South Wales or southern Queensland (as far north as Rockhampton and west to Roma) we may be able to see the funeral through to its conclusion. We have developed systems that make this possible. In that way, you deal with only the one funeral director throughout the entire event, giving continuity to the process and usually saving you a considerable expense. Your funeral consultant will be able to outline details and costs during your interview.

Interstate transfers by air

$1485.00  

Simply taking the person who has died into our care and arranging the necessasary documents, packaging and preparation for shipment by air generally to capital of the state of you choice (this can include Country ports but their are generally a higher air freight tariffs than capital cities)

What’s included?

• Our professional fee to arrange the repatriation
• The simplest of coffins generally for the transport of the deceased only
• Most families will choose the coffin for the funeral from the receiving funeral director
• You may upgrade the coffin from our range if you wish
• The inner and outer packaging that protects the coffin and diseased during Air transit
• The minimum preservative treatment required for air transfer
• A death certificate

Additional costs

Please note that air freight is not included in the above costing and will be charged at cost from the airline from us to you

Air Freight costs may be obtained from our staff for the destination of your choice just call our friendly staff for a quote

• After hours transfer from place of death $275
• After hour transfers to freight handling departments $275

Interstate Road transfers

We can arrange interstate transfers by road by qualified specialist interstate funeral transfer staff a quote is only a phone call away from friendly staff who can assist you

Overseas Transfers

$3950.00

Taking the person who has died into our care and arranging the necessasary documents, packaging and preparation for shipment by air overseas to the country of your origin

What’s included?

• Our professional fee to arrange the repatriation
• The simplest of coffins generally for the transport of the deceased only
• Most families will choose the coffin for the funeral from the receiving funeral director
• You may upgrade the coffin from our range if you wish
• The inner and outer packaging that protects the coffin and deceased during air transit
• (Cardboard outer lining and inner polythene Body bag)
• Preservative treatment required for air transfer
• Three death certificates

Additional costs

Please note that air freight is not included in the above costing and will be charge at cost from the airline from us to you

Air Freight costs may be obtained from our staff for the destination of your choice just call our friendly staff for a quote

 










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